All of CRAIC Technologies™ microspectrophotometer and microscope customers with current Warranties are eligible for free technical and service support. Please have your microspectrophotometer or microscope serial number available.
Technical Support by Live Chat:
Use live chat directly from this website.  See the lower left corner.

Technical E-Mail Support:
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Response to most e-mail support questions is within 24 hours, Monday through Friday, excluding U.S. holidays.

Technical Phone Support:
Telephone: +001-310-573-8180
Fax: +001-310-573-8182

Technical support is available Monday through Friday from 9AM-5PM PST, excluding U.S. holidays.

If you do not have a current warranty or CRAIC Service Contract, please see our Fee-based Support tab for more information. 

CRAIC General Terms and Conditions of Sales . 

Service Contract Terms and Conditions